The platform, under someone else’s name.
The same dispatch, pricing and compliance engine ZeroLanes UK runs on, rebranded for a transport company that already has its own customers and wants to keep them. It is not built yet, and this page is a description of the intent rather than of a product you can buy.
A product operators get, not a branch of the group.
The other companies on this site are operations ZeroLanes runs: we hold the customer relationship and we answer for the journey. Whitelabelling points the other way. The operator keeps their own name, their own customers and their own responsibility, and what they take from us is the software underneath. No journey booked on a whitelabel is a ZeroLanes journey, and no customer of one is a ZeroLanes customer.
The engine, rebranded
Everything below is behaviour the platform already has, running today for the UK company. Nothing on this list is a feature invented for the whitelabel.
A fixed quote before booking
The customer sees one number, set before the booking is confirmed, and it does not move for traffic or a longer route. What the job costs to run is settled separately and never reaches the customer’s price.
Dispatch and the auction
Work offered to the companies or drivers the operator has onboarded, awarded on a score inside a floor and a ceiling rather than to whoever answers first.
The compliance gate
Licences, insurance, MOT certificates and background checks held with their expiry dates, and an expired document removing that driver or vehicle from dispatch on its own.
The control panel
Fleet, drivers, rosters, service areas and working hours, self-served by the operator, with no setting in it that can override a compliance gate.
Apps under their own name
The customer and driver apps published under the operator’s own developer accounts, so the listing, the reviews and the relationship with the store are theirs.
Payouts on a schedule
The winning bid as the payout, settled on a published schedule, with every job’s payout line visible rather than reconciled by hand at the end of a month.
What is settled, and what is not
- Status
- Not built yet. There is no whitelabel deployment, no operator running one, and nothing to sign up to.
- Sequencing
- After the UK service is properly established. Renting out an engine that has not yet been run hard in production means shipping your own unknowns to somebody else’s business.
- Pricing
- No commercial terms have been set, so none are published here. A number invented for a marketing page is a number that gets renegotiated in the first real conversation.
- Open questions
- Who answers to a passenger when a journey is sold under the operator’s brand and something goes wrong, and whose compliance standard applies when it is their network on our gate. Both have to be settled in writing before a first operator, not after.
Why it comes after the UK service
An engine is only worth renting once it has been driven
The things that break a dispatch platform show up under real bookings, on real evenings, with real drivers who have gone quiet. Selling it before that means discovering them in somebody else’s business.
A second operator doubles who a defect belongs to
Once the same code is running two companies, a fault is no longer only our problem to fix at our pace. Support, escalation and how a fix reaches an operator all have to exist first, and today they do not.
Compliance is our gate, and it would be their network
The checks are the strongest thing the platform does. Handing them to an operator without settling whose standard applies would either weaken them or impose ours on somebody who never agreed to it.
Attention is the scarce resource
The group has one live transport company and a passenger base it is still earning. Every hour spent making the platform sellable is an hour not spent making that company work.
If you run a transport company and this is interesting, there is nothing to sign up to yet. Nothing is in testing, nothing is in a pilot, and there is no waiting list behind this page.
See what the engine runs today
The clearest description of the platform is the company already running on it, where every rule above is in force under our own name rather than described.